Past Client Gallery Request
Need Access To Your Photos Again?
If you lost your gallery link, changed emails, replaced a device, had a hard drive fail, or cannot find your downloaded images, start here.
Lost files happen. Start here.
Phones get replaced. Computers crash. Emails disappear. Gallery links get buried under years of life. If you worked with me in the past and need help finding your images again, submit the form below and I’ll check what I still have available.
Gallery Link Recovery
If your gallery is still active, I can usually resend the original link or help you get back into it.
Archive Search
If your gallery is older or no longer active, I’ll check archived storage to see what files may still be available.
Download Help
If you can see your gallery but cannot figure out how to download, share, or access the files, include that in the form.
Past Clients Only
This request page is not for vendors, publications, styled shoot requests, or third-party image access.
One important thing.
I maintain archives whenever possible, but I cannot guarantee permanent storage of every gallery, session, or event indefinitely. Older galleries may no longer be available, and some requests may require additional archive retrieval or gallery rebuilding.
How this works.
I need the right details first. After that, I can search active galleries, older systems, and available archives with a much better chance of finding the correct session.
Submit the form
Tell me who you are, what session you’re looking for, and what kind of access you need.
I search my records
I’ll check active galleries, past systems, and available archive storage based on the information you provide.
You get the next step
If I locate your files, I’ll let you know what access options are available and whether any retrieval fee applies.
Client Gallery Request Form
Fill this out as completely as you can. Even if you do not remember the exact date, give me your best estimate and any names, locations, or email addresses that may help.
Archive + Old File Disclaimer
This is included in the agreement signed at the time of booking: if a client requires old files to be duplicated or unarchived by the photographer, and the files are still within the photographer’s possession, a restocking fee will be applied.
Aundrea Marie Photography only guarantees that photographs will be available for up to 12 months from delivery of the online gallery. After the 12-month mark, photograph availability is no longer guaranteed.
The photographer does not guarantee ongoing archive retention of photographs. All photographer responsibility for the photographs is completed at delivery.
